Agentic AI systems don't wait for instructions—they decide and act independently
When an agent makes a bad decision—books the wrong vendor, approves an improper expense, shares sensitive information—who owns the outcome?
Your Next Customer Might Be an AI Agent. Will You Let Them In?
The question isn't whether to accommodate agent-mediated commerce. It's whether your infrastructure can support it.
The AI Act Is Here. But It Wasn't Built for the AI That's Coming
The Law of Yesterday for the AI of Tomorrow
A Beginner's Guide to Understanding AI Agents
An AI agent represents a leap from the predictive models and chat interfaces we use today. Instead of just responding to commands, agents are active systems designed to accomplish goals.
Agent programmability defines the boundary between augmentation and risk
New research shows AI agents fail systematically: when they can't handle visual work, they fabricate data. CMU and Stanford researchers found agents invented restaurant names and transaction amounts when unable to parse receipts.
Your Brand is Becoming Invisible: What the Amazon-Perplexity Lawsuit Reveals About Agentic AI
The question isn't whether AI agents will mediate customer relationships. It's whether you'll have any visibility when they do.
When agents discover loopholes in airline policies through empathy
This behavior appeared driven by empathy for users in difficult circumstances.
The accuracy paradox requires attestations beyond statistical metrics
The governance of generative AI is currently anchored to a flawed assumption: that optimizing for statistical accuracy is the most effective way to mi…
