Legal tech fails because we treat mindset shifts like software updates
Legal tech adoption isn't a procurement challenge—it's a mindset transformation disguised as a software purchase.
Legal tech adoption isn't a procurement challenge—it's a mindset transformation disguised as a software purchase.
On the In-House podcast, I shared why AI won’t erase lawyers — but it will change every role inside the legal function. Tools may act like lawyers, yet judgment and oversight remain squarely human.
Block and GSK show successful AI agents adapt to existing workflows rather than forcing teams to rebuild around technology. The key is making AI feel invisible while amplifying human expertise.
RAG isn't broken—it's that we treated it as the default when it should have been the exception.
Your data architecture is your governance architecture—build accordingly.
YouTube's July 15 Partner Program update targets AI-generated filler while protecting legitimate creators—creating a template that other platforms facing similar content quality pressures will likely follow.
Companies learned that chatbots you can bolt onto existing systems are fundamentally different from AI agents that orchestrate workflows across CRM, supply chain, and finance operations.
Companies that succeed with AI agents aren't just automating tasks—they're rebuilding how work gets done. The difference between adding agents to old workflows versus designing new ones around agent capabilities.